Rights of Persons Served
As a Client, you have these rights:
The right to know how the treatment is supposed to help you, and why the doctor, therapist, or mental health paraprofessional thinks it is best for you.
The right to be an active member of your treatment plan.
The right to receive treatment in a setting that gives you the greatest possible freedom.
The right to say "no" to treatment unless:
- You have a guardian who says you must have treatment.
- A judge has ordered it.
- It is an emergency (you and/or someone else is in danger).
The right to a written plan of treatment that is designed to help you reach any goals you may have set for yourself.
The right to be free from unnecessary restraint or seclusion.
The right to receive treatment in a setting that is free from physical abuse, including sexual abuse and physical punishment.
The right to receive treatment in a setting that is free from psychological abuse, including neglect, humiliating, threatening and exploiting action.
The right to have all information about you kept private, as described in our Notice of Privacy Practices.
The right to be informed about your rights in a way you can understand.
The right to exercise your rights without fear of punishment including punishment in the form of denied services.
The right to be protected from fiduciary abuse.
The right to receive referrals concerning:
- Guardians and conservators
- Self-help groups
- Advocacy services
- Legal advocacy services, when available and necessary
The right to access to care regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or other legally defined/protected minority or special class status.
The right to access crisis emergency services 24 hours/day, 7 days/week or be referred to a more appropriate provider.
The right to personal safety at our Agency.
The right to interpretation services if appropriate.
We are here to help! (870) 534-1834
All centers open Monday through Friday
8:00a.m. — 5:00p.m.
For after hours emergencies, call first
(870) 534-1834 or 800-272-2008
Same Day Access Clinic
Choose a location for more information:
The same day access offers persons in need of services entry into treatment at the point when it is most needed without the delay of waiting several weeks for a future scheduled appointment.
Licenses, Certifications, & Affiliations
- Accredited Commission on Accreditation of Rehabilitation Facilities (CARF)
- Certified Community Mental Health Center
- Certified Arkansas Division of Behavioral Health Services Medicaid Provider
- Licensed Outpatient Substance Abuse Treatment Program
- United Way Partner Agency
- Mental Health Council
- National Health Service Corps
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